Policies


annual registration fee:

All Students will be charged an annual registration fee. This fee is good for one year or until you drop out of the program.

PAYMENT POLICIES:

Auto-payments will be run on the 1st of each month.  Members will be placed on the auto-payment list unless otherwise notified. Checks or cash payments are due by the 5th (members are responsible for notifying EAA by email that they wish to be added to the Cash/Check list.) Check/cash payments not received by the 5th will be run on back-up card on the 6th. If back-up card does not go through on the 6th, a late fee of $25 will be added to account. Families who have not put a card on file will be charged an additional $10 on their tuition each month until a working card is put on file.

FREE TRIAL & PROBATION POLICY:

Each prospective new student is entitled to one free trial class in each of EAA's class programs (i.e. Tumbling, Cheer Prep, Little Ninja, Acro, etc.)  New members will be afforded a one-time tuition proration based on the week of their first paid class following their free trial class.  Prorations are not provided for early drops or classes missed due to national or school holidays.  Prorations are at the discretion of EAA's ownership partners.

DISCOUNTS:

All discounts are at the discretion of EAA Management.  Team discounts are afforded on a case by case basis.  Class members are entitled to a Sibling Discount of 10% per additional student and a Multiple-Class Discount of 10% per additional class.  

DROP PROCEDURE:

PARENTS MUST PROVIDE ELECTRIC AVENUE ACRO A 30 DAYS WRITTEN NOTICE TO DROP A STUDENT FROM CLASS OR TEAM or REQUEST A DROP IN PERSON WITH EAA MANAGEMENT 30 DAYS PRIOR TO VACATING A CLASS. Only a written notice via email, regular postal mail or hand delivered to our front desk will be accepted.

Please note: You are responsible for payment for your student's classes WHETHER OR NOT YOUR STUDENT ATTENDS CLASSuntil the time you notify the staff VIA WRITTEN NOTICE. Please do not rely on your student to verbally let us know that he/she will no longer be attending classes, in person drop requests can only be received from a parent or guardian. If a student stops coming to class without notification then that student's account will be charged until a proper drop request is received. This charge will be for holding the student's place in that class instead of offering that place to a new or wait listed student.  Refunds will not be provided for classes dropped in the middle of the month. 

BILLING & ACCOUNTS:

All EAA member accounts must have a valid credit card on file for automatic payments or as a back-up for families choosing to pay by cash or check each month.  By default, members will be billed and charged automatically on the credit card on file on the 1st of each month unless alternate arrangements are made in writing with EAA Management.  Members will be alerted immediately if their payment fails to process and will be given until the 5th to submit an alternate payment source.  If payment is not successfully received by the 5th, a late fee of $25 will be added to their account on the 6th.

Families choosing to pay by cash or check must submit their payments by the 5th of each month (or your first class of the month if it is after the 5th.)  If payment is not received by the 5th or first class, the back-up card on file will be processed on the 6th.  If this payment fails to go through, a late fee of $25 will be added to the account.

WHAT TO WEAR:

Boys or Girls must wear tight fitting, workout appropriate clothing. NO chewing gum or jewelry. Hair should be pulled neatly and securely away from the face so that is stays up for the entire workout. All students should have activity-appropriate footwear during class. Personal items should be left in cubby holes. Jewelry should not be worn during classes. PLEASE LEAVE JEWELRY ARTICLES AT HOME. This facility's staff will not be responsible for ANY items that may be lost or stolen. Be sure your student's personal items are marked with their name.

ARRIVAL AND PICKUP:

Be sure your student arrives 5 minutes before (no earlier please) his/her scheduled class time. Please pick up your student on time. Please inform us if you know you will be late picking up your student. Instruct your student to wait inside the building and you should escort them from the building to your car. During peak times the parking lot is crowded. Please take into consideration that our students may include young children. Please drive slowly and carefully. Do not take a chance on your student running to and from your car.

BILLING AUTHORIZATION:

Please refer to the Rules, Terms & Conditions section for policies regarding billing, accounts, due dates, late fees, discounts, prorations, trials, the acceptance of cash, check and credit cards and more. I represent and warrant that if I am purchasing something or paying for a service from Electric Avenue Acro or from other merchants through this facility that (i) any credit card or bank account draft (ACH Draft) information I supply is true and complete, (ii) charges incurred by me will be honored by my credit card company or financial institution, and (iii) I will pay the charges incurred by me at the posted prices, including any applicable taxes, fees, and penalties.

I hereby authorize (if online payment is made or autopay information is provided) Electric Avenue Acro to charge my ACH draft, or credit card account. I understand that a 30 day written notice is required to terminate billing and I am responsible for payment whether or not my student attends classes until I notify this facility in writing to drop my student from class(es).

Should I dispute a charge through my financial institution this will constitute a breach of contract possibly resulting in, but not limited to, penalties, additional fees, collection, legal action, and/or termination of any and/or all current and future services.